Contact Information

Solara Eyewear Customer Support

Solara Eyewear is committed to providing helpful and professional customer service.

You may contact us regarding:

• Product details.
• Order confirmation.
• Shipping and tracking.
• Address corrections.
• Damaged or incorrect products.
• Returns and refunds.
• Website or payment issues.
• General business inquiries.

Business Information

Business Name: Solara Eyewear
Website: solaraeyewear.store
Email: support@solaraeyewear.store
Phone: (705) 555-0174
Address: 560 Rue Fraser, Saint-Laurent, QC H4M 1Z1, Canada
Established: 2022

Customer Service Response Time

We aim to respond to inquiries within 1–2 business days.

Response times may be longer during weekends, holidays, product launches or periods of high order volume.

Information to Include

To help us resolve your request efficiently, please include:

• Your full name.
• Your order number.
• The email address used at checkout.
• A description of your request.
• Photographs or videos when reporting a damaged, defective or incorrect product.

Return Address Notice

Do not return products to our business address without prior approval.

Customers must contact our support team before returning an order. Approved returns must be sent according to the instructions provided by Solara Eyewear.

Unauthorized returns may be delayed, refused or returned to the sender.

Official Communication

Official customer service communications from Solara Eyewear will be sent from an email address associated with:

@solaraeyewear.store

We will never ask customers to send passwords or complete payment card details by email.